Shipping Policy

Plum Crazy Dezigns Shipping Policy

At  PCD we proudly stand behind the quality of our work and want our customers to love their Tumblers and Designs as much as we do. Before completing your purchase, please take the time to review our policies below:

 

RETURN & REFUND POLICY 

Contact me within 3 days of delivery
Ship items back within 7 days of delivery
Request a cancellation within 6 hours of purchase
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
  • Custom or personalized orders
  • Digital downloads

SHIPPING

DIGITAL DOWNLOADS

Your files will be available to download once payment is confirmed. 

TUMBLERS

Tumblers typically ship within 2 to 6 weeks, depending on the number of orders we have at the time.  If you need within a certain time frame, please contact us to see if it is possible before ordering.

U.S. Standard Shipping (USPS):  For Tumblers under 16oz $6.57  
U.S. Delivery Time: 5-7 Business Days

U.S. Priority Shipping (USPS):  For Tumblers over 16oz $8.50  
U.S. Delivery Time: 1-3 Business Days

We ship to PO Boxes and rural areas. 

We can ship to an APO/FPO/DPO address; however, transit times can take up to 45 business days.

What to do if tracking says delivered but I have not received my package: 

Please contact us at pj@plumcrazydezigns.com within 30 days of the delivery date so we can investigate further.