Shipping Policy
Plum Crazy Dezigns Shipping Policy
At PCD we proudly stand behind the quality of our work and want our customers to love their Tumblers and Designs as much as we do. Before completing your purchase, please take the time to review our policies below:
RETURN & REFUND POLICY
- Custom or personalized orders
- Digital downloads
SHIPPING
DIGITAL DOWNLOADS
Your files will be available to download once payment is confirmed.
TUMBLERS
Tumblers typically ship within 2 to 6 weeks, depending on the number of orders we have at the time. If you need within a certain time frame, please contact us to see if it is possible before ordering.
U.S. Standard Shipping (USPS): For Tumblers under 16oz $6.57
U.S. Delivery Time: 5-7 Business Days
U.S. Priority Shipping (USPS): For Tumblers over 16oz $8.50
U.S. Delivery Time: 1-3 Business Days
We ship to PO Boxes and rural areas.
We can ship to an APO/FPO/DPO address; however, transit times can take up to 45 business days.
What to do if tracking says delivered but I have not received my package:
Please contact us at pj@plumcrazydezigns.com within 30 days of the delivery date so we can investigate further.